Contact Information
For Technical Support on WiscNet services or equipment Monday through Friday from 7:45 am to 4:45 pm, you may call (608) 265-6761 option 2 or e-mail
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. To report network outages 24/7, you may call (608) 265-6761 option 1 to reach the WiscNet Network Operations Center.
Screencasts
WiscNet Screencasts are short videos recorded by the WiscNet Tech Support Team that are designed to assist members in addressing their top requests. Screencasts are in QuickTime. Link to QuickTime download
WiscNet Network Analysis Tools
- Router Proxy
- Used to identify duplex issues and congestion by submitting show commands to WiscNet managed router.
- MyWiscNet Assets
- A database containing contact and equipment data for each member institution.
- Network Resource Graphs (NRG)
- Graphs that show you how much Internet bandwidth you are using. These bandwidth usage graphs can identify allocation, congestion and sometimes virus activity.
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